A1 Carpet Care Customer Satisfaction Survey

• Reviewed By: Darlene L.
• Location: Los Alamitos, Ca,
• August 9th, 2022

• Who was the technician that serviced your property? don't know
• How was your experience with the first phone call to the company?
• How would you rate the appearance of our service technician?
• How would you rate the competence of our service technician?
• How would you rate your overall experience with A1 Carpet Care?
• Comment: I had two area rugs (8X10) that needed cleaning badly. I knew they needed special care because they were continuous filament and I had been advised to use only a suction vacuum, not a beater brush. I called A1 Carpet Care and they sent two carpet experts to look at the rugs. They said they could clean them but they would need to take them to their shop and it would take a little longer than usual because of the extra care they had to give them.
  
  When they delivered the rugs , I could hardly believe they were the same rugs I had sent. They were beautifully clean and looked like new.
  
  The employees who picked up the rugs and delivered them, were courteous and very knowledgeable.
  
  I feel comfortable that I have found the best carpet cleaning service in the area. A1 Carpet Care will be my “go to” cleaners whenever I need any of my carpets cleaned.
  
• Overall Rating