Comment: David M was knowledgeable, professional and enjoyable. David M was knowledgeable, professional, and personable. He explained his actions. He took into consideration my wood floors and the carpet cleaning fluids effects upon my wood floors. Thus, he was able to clean my area rug outside where the rug would fryer a lot faster. Most of all, he surmised the condition of my area rug before he began cleaning it as he looked out for color bleeding, synthetic versus organic material and more.