I live alone so I am always concerned about service people who enter my home. I've had many contractors, handymen and other tradesman perform work on my home before. Some experiences are better than others, so I am always on high alert. I just wanted to thank Catherine for sending me a great cleaner. Dana did a great job on my bedroom and living room area. I have two cats and the urine treatment has really helped eliminate the smell. Catherine was very straight forward on the phone and A1 really exceeded my expectations. Thank you!