A1 Carpet Care Customer Satisfaction Survey

Who was the technician that serviced your property? I do not remember
How was your experience with the first phone call to the company?
How would you rate the appearance of our service technician?
How would you rate the competence of our service technician?
How would you rate your overall experience with A1 Carpet Care?
Comment: I have used A-1 services many times over many years and will do so again. My latest experience was quite satisfactory though A-1 could not do 100% of what I hoped for. I had what I knew would be a difficult satin, at best, on my couch to deal with. They were upfront in stating that while they had much experience with similar stains their experience also told them that due to factors beyond their control they could not guarantee success and asked if I wanted to proceed.\r\n\r\nI watched the work being done and more effort was clearly expended then a normal couch cleaning requires.\r\n\r\nI would rate the success of removal at 90% which in this case I consider excellent.
Overall Rating